How to Verify Your Account

Keeping Your Bidding Experience Secure
At Grafe Auction, security is a top priority. Before participating in our events, all customers must complete our verification process, which includes confirming your email address, phone number, and billing address.
Email Verification
When you create your account, our system automatically sends a verification email containing a confirmation link. Please check your inbox (and spam folder if necessary) for this message and click the link to verify your email address.
Phone Verification
To verify your phone number, you'll receive either:
- A phone call from our automated service
- A text message
Both options will provide a 6-digit verification code that you'll need to enter into your account to complete this step.
Billing Address Verification
The final step requires validating your billing address through a credit card verification. You'll be asked to provide credit card information that matches the billing address in your account.
Important note: This is strictly a verification process. Your card will not be charged during this procedure.
Completing these verification steps not only protects your account but also helps us maintain the integrity and security of our auction platform for all users.